FAQ – Frequently Asked Questions

Our FAQ has the most information on common questions and instruction on how to best use My Work Local.

Membership FAQ

Why should I use My Work Local?

There are many benefits, depending on the account type you choose.

  1. Homeowner / Client Membership
    Client members, have the ability to post job listings and create posts in our forum. The job listings can only be viewed by Freelancer and Business members. This means that your jobs will be viewed by people with a My Work Local account that are looking for the type of job you have posted. This is a good way for local professionals to be able to contact you about your job listing, without publicly listing your personal details. When you have selected the freelancer you would like to do the work, you can discuss the job location and details.
    The forum is a place where you can discuss employment, business and education topics, if you choose. Client memberships are FREE so there’s no obligation.
  2. Freelancer
    Freelancer members have access to posting in all directories, except the business directory.
    Freelancer Directory
    In this directory, you have access to posting unlimited listings in unlimited locations and categories. For example, a handyman that has experience in plumbing, roofing, and electrical work, that is willing to work in five surrounding cities, can post a listing in each city with multiple categories per listing. Anyone searching for a freelancer in any the categories listed, in the cities listed in, will find this handyman.
    Job Listings
    A freelancer can post their own job listings. If a freelancer member needs some work done or is looking to employ some workers, they can post in the Job Listings directory.
    Classifieds
    Classifieds is a good place to sell excess job materials, tools, vehicles, or personal items.
    How To
    In order to bring more attention to your work and abilities, and to help others out, Freelancers can post in the How To directory. The How To directory is a place for instruction for people looking for a little insight and assistance with their project. When someone finds a useful tip or instruction, they can view the member’s profile, mark them as a favorite, view their listings, and contact them to have work done.
    Discussion
    This is our forum. For topics on Business, Employment, Education and other useful conversation.

    From your listings, viewers can view your profile, read your bio, and see all the listings you have posted. Members have access to posting reviews for your listings, so, the more positive reviews, the better your reputation and the better chances you have for getting new customers.
  3. Business
    Business members have access to posting in all directories, except the business directory.
    Business Directory
    In this directory, you have access to posting unlimited listings in unlimited locations and categories. A business that has multiple locations can create a listing for each location, with it’s own pictures, business hours, contact information, etc.
    Job Listings
    A business can post job listings. This can be used to have work done for the business, or to post job openings.
    Classifieds
    Create listings for some of the items your business sells to help bring attention to your business. This is also a good place to sell old equipment, vehicles, buildings, etc.
    How To
    In order to bring more attention to your business, and to help others out, Business members can post in the How To directory. The How To directory is a place for instruction for people looking for a little insight and assistance with their project. When someone finds a useful tip or instruction, they can view the member’s profile, mark them as a favorite, view their listings, and contact them to have work done.
    Discussion
    This is our forum. For topics on Business, Employment, Education and other useful conversation.

    From your listings, viewers can view your profile, read your bio, and see all the listings you have posted. Members have access to posting reviews for your listings, so, the more positive reviews, the better your reputation and the better chances you have for getting new customers.
Which account type is best for me?

We have three membership levels: Client, Freelancer, and Business.

  • Client membership: This account is intended for individuals that just need to post job listings. This is the typical choice for a homeowner. With this membership, a member can post job listings and can also post in our forum. Membership is free and the members information, like contact information and address is private. My Work Local strives to keep scammers and spammers from accessing your personal information.
  • Freelancer membership: The Freelancer membership is designed for the individual that has a skill or a product that they would like to make available to the public. With a Freelancer membership, the member has access to post in all directories except the business directory. A typical freelancer would post a listing for the work they would like to do, in the city they would like to work. People looking for that skillset in that city can find that freelancer, check reviews if they have any, and view the other listings created by that member. That member can be contacted through the site, or by phone or email if listed, for job opportunities. Freelancer members also have access to view the job postings created by client members.
  • Business membership: Business memberships are designed for businesses. Whether your business is established or just starting out, you can post your business or businesses in our business directory. People looking for your type of business in the area your business is located in, will be able to find you, view ratings and information about your business. A Business member has the ability to post in all directories except the freelancer directory. Businesses can view client member job listings.

What happens if I start out with one type of membership and later want to change to a different type of membership?

This is a common scenario. Sometimes clients decide to join the workforce and become freelancers or start a small business with the business membership. Sometimes a freelancer member will grow their clientele to the point where is makes sense to start a business. And sometimes, a business or freelancer member wants to cancel their membership, but still be able to post jobs and post in our forum. Here are the steps for changing membership types:

  • Client to Business or Freelancer: Simply purchase the appropriate membership for your needs. All your job postings will remain active, but will now be visible to the public.
  • Freelancer to Business: Simply purchase the business plan you would like. Your current plan will be cancelled and your new plan will begin. All listings you have created as a freelancer will remain, but your freelancer listings will be deactivated, as Business members cannot have freelancer listings.
  • Business to Freelancer: Simply purchase the freelancer plan you would like. Your current plan will be cancelled and your new plan will begin. All listings you have created as a business will remain, but your business listings will be deactivated, as Freelancer members cannot have business listings.
  • Freelancer or Business to Client: Simply cancel your membership. All your listings will be deactivated except your job listings. The job listings are now private and can only be viewed by Freelancer and Business members.
What is the refund policy?

Our refund policy is pretty straight forward.

  • You can only have one membership at a time. However, sometimes people purchase one type of membership, then switch to another. For instance, someone purchases a monthly membership, then changes to an annual membership. If this happens within the same month, any initial charges will be refunded and the new membership will remain in effect.
  • If an annual membership is purchased, then before the year is up, the member wants to switch membership to monthly membership, the amount spent for the unused months will be reimbursed and the new membership will be in effect.
  • If a member purchases one annual membership type, then switches to another membership type, the member is reimbursed the amount paid for the unused months.
  • Any monthly membership payment will not be reimbursed after 5 days from the payment date. If a monthly membership is paid and within 5 days the member would like to cancel, that monthly payment will be reimbursed.
What does My Work Local do with it’s members personal information?

Nothing. Personal information is gathered for purposes of fraud prevention and general usefulness of My Work Local. My Work Local was established as a platform to connect individuals for employment opportunity and discussion. My Work Local will never sell personal information. We believe that if our platform is useful, it will succeed. If it’s not, it won’t. We have no interest in making money from our members personal information, using ads to increase revenue, or finding out what you’re interested in so we can market things to you.

FAQ