FAQ – Frequently Asked Questions

There are many benefits, depending on the account type you choose.

1. Homeowner / Client Membership
   Client members can post job listings and create posts in our forum. The job listings can only be viewed by Freelancer and Business members. This means that your jobs will be viewed by people with a My Work Local account who are looking for the type of job you have posted. This is a good way for local professionals to contact you about your job listing without requiring you to list your personal details publicly. When you have selected the freelancer you would like to do the work, you can discuss the job location and details.
   The forum is a place where you can discuss employment, business, and education topics, if you choose. Client memberships are FREE, so there’s no obligation.
   
2. Freelancer
   Freelancer members have access to posting in all directories, except the business directory.
   Freelancer Directory
   In this directory, you have access to posting unlimited listings in unlimited locations and categories. For example, a handyman with experience in plumbing, roofing, and electrical work, who is willing to work in five surrounding cities, can post a listing in each city with multiple categories per listing. Anyone searching for a freelancer in any the categories listed, in the cities listed in, will find this handyman.
   Job Listings
   A freelancer can post their own job listings. If a freelancer member needs work done or is looking to hire workers, they can post in the Job Listings directory.
   Classifieds
   The Classifieds section is a good place to sell excess job materials, tools, vehicles, or personal items.
   How To
   In order to bring more attention to your work and abilities, and to help others out, Freelancers can post in the How To directory. The How To directory is a place for instruction for people looking for a little insight and assistance with their project. When someone finds a useful tip or instruction, they can view the member’s profile, mark them as a favorite, view their listings, and contact them to have work done.
   Discussion
   This is our forum. For topics on Business, Employment, Education, and other useful conversations.
   
   From your listings, viewers can view your profile, read your bio, and see all the listings you have posted. Members can post reviews for your listings, so the more positive reviews, the better your reputation and the better chances you have for getting new customers.
3. Business
   Business members have access to posting in all directories, except the business directory.
   Business Directory
   In this directory, you have access to posting unlimited listings in unlimited locations and categories. A business with multiple locations can create a listing for each location, with its own photos, business hours, contact information, etc.
   Job Listings
   A business can post job listings. This can be used to have work done for the business or to post job openings.
   Classifieds
   Create listings for some of the items your business sells to help bring attention to your business. This is also a good place to sell old equipment, vehicles, buildings, etc.
   How To
   To bring more attention to your business and help others, Business members can post in the How-To directory. The How To directory is a place for instruction for people looking for a little insight and assistance with their project. When someone finds a useful tip or instruction, they can view the member’s profile, mark them as a favorite, view their listings, and contact them to have work done.
   Discussion
   This is our forum. For topics on Business, Employment, Education, and other useful conversations.
   
   From your listings, viewers can view your profile, read your bio, and see all the listings you have posted. Members can post reviews for your listings, so the more positive reviews you have, the better your reputation and the better your chances of getting new customers.
   

We have three membership levels: Client, Freelancer, and Business.

• Client membership: This account is intended for individuals who just need to post job listings. This is the typical choice for a homeowner. With this membership, a member can post job listings and can also post in our forum. Membership is free, and members’ information, such as contact details and address, is private. My Work Local strives to keep scammers and spammers from accessing your personal information.
• Freelancer membership: Designed for individuals who have a skill or a product that they would like to make available to the public. With a Freelancer membership, members can post in all directories except the business directory. A typical freelancer would post a listing for the work they want to do in the city where they want to work. People looking for that skill set in that city can find that freelancer, check for reviews (if any), and view the other listings created by that member. That member can be contacted through the site, by phone, or by email if listed, for job opportunities. Freelancer members also have access to view the job postings created by client members.
• Business membership: Designed for businesses. Whether your business is established or just starting out, you can post your business or businesses in our business directory. People looking for your type of business in the area your business is located in will be able to find you, view ratings, and learn more about your business. A Business member has the ability to post in all directories except the freelancer directory. Businesses can view client member job listings.

This is a common scenario. Sometimes clients decide to join the workforce, become freelancers, or start a small business with the business membership. Sometimes, a freelancer member will grow their clientele to the point where it makes sense to start a business. And sometimes, a business or freelancer member wants to cancel their membership while still being able to post jobs and post in our forum. Here are the steps for changing membership types:

• Client to Business or Freelancer: Simply purchase the appropriate membership for your needs. All your job postings will remain active, but will now be visible to the public.
• Freelancer to Business: Simply purchase the business plan you would like. Your current plan will be cancelled, and your new plan will begin. All listings you have created as a freelancer will remain, but your freelancer listings will be deactivated, as Business members cannot have freelancer listings.
• Business to Freelancer: Simply purchase the freelancer plan you would like. Your current plan will be cancelled, and your new plan will begin. All listings you have created as a business will remain, but your business listings will be deactivated, as Freelancer members cannot have business listings.
• Freelancer or Business to Client: Simply cancel your membership. All your listings will be deactivated except your job listings. The job listings are now private and can only be viewed by Freelancer and Business members.

Our refund policy is pretty straight forward.

• You can only have one membership at a time. However, sometimes people purchase one type of membership, then switch to another. For instance, someone purchases a monthly membership and later switches to an annual membership. If this happens within the same month, any initial charges will be refunded, and the new membership will remain in effect.
• If an annual membership is purchased, and the member switches membership type before the year is up, the amount spent for the unused months will be reimbursed, and the new membership will take effect.
• If a member purchases one annual membership type, then switches to another membership type, the member is reimbursed the amount paid for the unused months.
• Any monthly membership payment will not be reimbursed after 5 days from the payment date. If a monthly membership is paid and the member cancels within 5 days, the monthly payment will be reimbursed.

Nothing. Personal information is collected for fraud prevention and the general usefulness of My Work Local. My Work Local was established as a platform to connect individuals for employment opportunities and discussion. My Work Local will never sell personal information. We believe that if our platform is useful, it will succeed. If it’s not, it won’t. We have no interest in making money from our members’ personal information, using ads to increase revenue, or finding out what you’re interested in so we can market things to you.